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Shipping Policy
Digital Product Delivery
All our products — including toolkits, strategy guides, templates, eBooks, online training, and downloadable resources — are digitally delivered. No physical items will be shipped.Delivery Timeline
Upon successful payment, you will receive an email with a download link or access credentials within 5–15 minutes. If you do not receive it, please check your spam/junk folder or contact us at [support@protemplatebase.com or protemplatebase_support@growth-consulting.in].Access Format
Products may be delivered in formats such as PDF, ZIP, DOCX, or through access to a secure online portal or learning platform.Download Limits
Some products may have download limits or expiration periods for access. These will be clearly stated on the product page.
Cancellation Policy
- Order Cancellation
As our products are delivered instantly and electronically, we do not accept cancellations once the payment is processed and the product has been accessed or downloaded. - Pre-Access Cancellation (Rare Exceptions)
If you have not yet downloaded or accessed the product and wish to cancel within 2 hours of purchase, you may request a cancellation. Approval is at our discretion. - Subscription-Based Products
If your purchase is part of a subscription (e.g., monthly access to new digital content), you may cancel future billing at any time, but no refunds will be issued for the current billing period.